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ABOUT US

Technology support services are provided through the Judge Advocate General’s Legal Center & School (TJAGLCS) G6 Information Technology Division (ITD) to provide technical assistance and support related to computer systems, hardware or software. The department responds to queries, runs diagnostic programs, writes training manuals, trains computer users, maintains computer systems, and determines and implements solutions. G6 also installs, modifies and repairs computer hardware and software, and resolves technical problems with LAN, WAN and other systems. G6 responds to help desk inquiries via phone, email, Teams, and in person in room 063 (across from the PX).

The Judge Advocate General's Legal Center and School building

CONTACT/WHERE TO FIND

600 Massie Rd.
Charlottesville, VA 22903

Room 063 (Across from the PX)

Hours

M-F: 0800-1600

E-Mail Us

REFERENCES/RESOURCES

 

FREQUENTLY ASKED QUESTIONS

Self-registration portal & instructions: TJAGLCS-Guest wifi instructions

Azure Virtual Desktop (AVD) allows A365 account holders to access a secure, virtual Windows 11 environment from almost any location.  Once logged in, you can access Outlook and resources that may normally be restricted to your gov’t PC. Learn More
  1. Access NIPR via web browser (CAC Required) (https://client.wvd.azure.us/arm/webclient/index.html)

Old CAC Certificate Recovery: https://ara-5.csd.disa.mil/ara/search
  1. Click on link above
  2. Login with current CAC
  3. Click “Recover” on the CAC certificate you need
  4. Download your key and annotate the one-time password
  5. Open Outlook
  6. Click File -> Options -> Trust Center -> Trust Center Settings
  7. Click Email Security -> Import/Export -> Browse for the old certificate and type the password in. Click OK.

GFE stands for Government Furnished Equipment. If the government provided you the equipment, then it is GFE. Personal devices are everything else that can connect to a network.

NIPR is the US Army network, Commercial is your public Wi-Fi, such as our Wi-Fi, which is provided through UVA, or Starbucks, McDonalds, or at your home.

Faculty, Staff, Grad Course and OBC students are provided a “TJAGLCS” wi-fi account personalized to their names. They should not be using the “Guest” network. Frequent visitors, such as TJAG or TPM personnel may also receive “TJAGLCS” accounts so they can access the TJAGLCS network every time they visit.
The Guest network was established for use by everyone else. However, the security settings on VPN typically do not like our Guest Network. Course Managers should come by the G6 the Friday prior to their course to request “Student cards”. These generic but unique logins should be provided to short course students or guest lecturers who must use VPN while here at the LCS. A “Guest” network account must be renewed daily.

Users may have their GFE and 1 (one) personal device on the network.

https://idco.dmdc.osd.mil/idco/ (Best in Google Chrome)