The labor counselor down the hall from you is perhaps the best student of the on-again, off-again relationship between managers and employees. In fact, I can recall commenting to my wife, after surviving my first labor counselor action as a young Judge Advocate General’s (JAG) Corps captain at the Presidio of Monterey, the labor counselor’s role felt like a 50/50 split—half-lawyer, half marriage counselor. And, sure enough, more than twenty years later, with most of those years spent practicing labor and employment law, I still believe the vast majority of problems managers have with civilian employees are related to a breakdown of the relationship between the two.